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How do I reset my password?

Recovering access to your account if you have forgotten your password.

Your Breadcrumb account is linked to your mobile number, so you don't need your password to get back in. If you've forgotten it, log in with a one-time code sent to your phone by SMS instead.

Log in with an SMS code

  1. Open the Breadcrumb app.
  2. Enter your mobile number.
  3. Choose to receive a verification code by SMS.
  4. Enter the code from the text message.

You're now logged in and can check in to site as normal.

Didn't get the code?

  1. Resend the code. Wait about 15 seconds before trying again.
  2. Check your number. Make sure it's entered correctly, digit by digit.
  3. Check your phone plan. Codes can't be sent to numbers from texting apps such as WhatsApp, Google Voice or Skype, or to phones that only use WiFi or data. Use a number from a normal mobile phone plan.

Still no code? Ask the site team to check you in for the day, then contact our support team so we can look into it.

Good to know

  • Changed your mobile number? Your account is linked to your old number. Contact our support team before you log in with the new one, so your inductions and history stay on the same account.
  • Need help? Call our support team on 1300 127 323.